Last update February 2021

Thank you for shopping at Nanny Sams Gifts and take time to look at my postage / delivery information, Nanny Sam has tried to make the shipping / postage costs as simple as possible so it easy to understand and calculate.


I have tried to be as competitive as I can but as a small independent business it is not always possible to obtain the rates the larger companies can so I vowel to process your parcels in the best possible way ensuring that the costs are kept to a minimum without effecting the overall gift presentation.



Nanny Sams Gifts are only shipping to the UK Mainland at present and are hoping this can be extended in time.  If you have a gift you would like to ship further please feel free to contact Nanny Sam to see if this is something she can arrange – shipping abroad is complicated due to product restrictions and changing export rulings.



Nanny Sams Gifts uses the following shipping services

                *  Free delivery in Gosport, Fareham, Lee On The Solent and Stubbington for orders over £20.00

                *  Free collection from Nanny Sams Gifts at a pre-booked time available for all orders

                *  Royal Mail First Class for Cards only

                *  Royal Mail Tracked Service (SMS/Email notifications and Safeplace is also available if recipient is not going to be home)

                    If a give the sender will receive the notifications to prevent spoiling any surprise! Please note - if your gift contains any age                                  restricted items the Royal Mail will ask for proof of age in form of valid identification from anyone who looks younger than

                    25 years old.

                *  Couriers – Nanny Sam may use a courier if a parcel is over 2kg to ensure shipping costs remain competitive




Orders will be processed by Nanny Sams Gifts within 24 hours of cleared payment, your order will be packaged, despatched to the Royal Mail who will deliver within 48 - 72 hours - as the service is a tracked service you will be able advised of your tracking details and be able to monitor its progress.

If any products you have ordered are made to order or out of stock - Nanny Sam will contact you and advise how this will affect your delivery.

                   Order placed and paid                   Order processed / despatched                 Expected delivery day

                              Monday                                                   Tuesday                                                  Thursday

                              Tuesday                                                 Wednesday                                                 Friday

                           Wednesday                                                Thursday                                                 Saturday

                             Thursday                                                     Friday                                                    Monday

                               Friday                                                      Saturday                                                  Tuesday

                      Saturday / Sunday                                           Monday                                                Wednesday



If your gift is urgent and needs to arrive sooner – please send Nanny Sam a message prior to placing the order and she will let you know the alternative delivery options available and additional costs associated.

If you would like the order to arrive on a particular date please leave special instructions as a note at the checkout for Nanny Sam to see and process for you – orders we will be processed in line with the table above unless otherwise advised.



The majority of parcels shipped by Nanny Sams Gifts fall into the below categories, anything outside of these categories we price on an individual basis    

                               Size                                                        Weight                                                   Shipped

                         Large Letter                                             Up to 750g                                                   £3.95

                         Small Parcel                                              Up to 2kg                                                    £5.75

                       Medium Parcel                                           Up to 5kg                                                    £7.95

                         Large Parcel                                              Over 5kg                                                   Quoted


                *  Free delivery in Gosport, Fareham, Lee On The Solent and Stubbington for orders over £20.00

                *  Free collection from Nanny Sams Gifts at a pre-booked time available for all orders



We take great care in packaging your order using the necessary materials according to its weight, size and how fragile it is.



If any item you receive from me arrives damaged, please contact me as soon as possible on 07990 813024 or by email

I will advise you on the best course of action. In most cases I will ask you to return the item to me for an exchange or refund and in most cases I will refund the cost of posting the item back to us. Please do not return a damaged order to me without contacting us first.